Your privacy matters to us. This Privacy Policy explains how manalobet.ph collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012.
All data transmitted between your device and manalobet.ph is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information secure at all times.
manalobet.ph fully complies with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject are fully respected and upheld.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the platform and comply with legal obligations.
You have the right to access, correct, delete, and port your personal data. You may also object to or restrict certain types of processing. Contact our support team to exercise your rights.
Personal data is stored on secure, access-controlled servers. We apply strict internal access policies so only authorized personnel can access your information on a need-to-know basis.
We use cookies only to improve your experience on manalobet.ph — for session management, analytics, and personalization. You can manage cookie preferences through your browser settings.
Your Privacy, Our Priority: manalobet.ph is committed to protecting the personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using our platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. Please read this document carefully before registering or using any service on manalobet.ph.
This Privacy Policy ("Policy") describes how manalobet.ph ("we," "us," "our," or the "Platform") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your ," "user," or "data subject") who access or use our online gaming platform, website, mobile applications, and related services.
This Policy applies to all personal data collected through the manalobet.ph Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general use of our services. It also covers data collected through cookies, analytics tools, and other tracking technologies.
By creating an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
manalobet.ph is the data controller responsible for the processing of your personal data under this Privacy Policy. As the data controller, we determine the purposes and means of processing your personal information in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules and regulations.
For questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact our Data Protection Officer at:
We are committed to responding to all data subject requests within fifteen (15) business days of receipt, or as otherwise required by applicable law.
manalobet.ph collects various categories of personal data to provide, maintain, and improve our services, comply with legal obligations, and ensure the security and integrity of the Platform. The types of personal data we collect include:
We collect personal data through the following methods:
Most personal data is collected directly from you when you voluntarily provide it during account registration, identity verification (KYC), payment processing, customer support interactions, or when you update your account settings.
Technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access or use the Platform. This includes information about your device, browsing behavior, and interactions with our services.
We may receive personal data from third-party service providers, including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention services, and analytics providers. We only work with third parties that comply with applicable data protection laws.
manalobet.ph processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, maintain, and manage your manalobet.ph account; to authenticate your identity; to process login requests; and to provide customer support. |
| Service Delivery | To provide access to games, process wagers, calculate winnings, manage your account balance, and deliver the core functionality of the Platform. |
| Payment Processing | To process deposits and withdrawals; to verify payment method ownership; to prevent payment fraud; and to comply with anti-money laundering (AML) requirements. |
| Legal Compliance | To comply with Philippine gaming regulations, PAGCOR requirements, the Data Privacy Act, the Anti-Money Laundering Act (AMLA), and other applicable laws; to respond to lawful requests from authorities. |
| Age Verification | To verify that all users are at least 21 years of age, as required by Philippine law and PAGCOR regulations governing online gaming. |
| Fraud Prevention | To detect, prevent, and investigate fraudulent activity, bonus abuse, collusion, money laundering, and other prohibited activities; to protect the integrity of the Platform. |
| Responsible Gaming | To enforce deposit limits, loss limits, and self-exclusion requests; to identify problem gambling behavior; and to provide responsible gaming tools and resources. |
| Marketing Communications | To send promotional offers, bonuses, newsletters, and other marketing materials (only with your consent, which you may withdraw at any time). |
| Platform Improvement | To analyze usage patterns, conduct A/B testing, improve user experience, develop new features, and optimize the performance and security of the Platform. |
| Customer Support | To respond to inquiries, resolve disputes, investigate complaints, and provide technical assistance. |
Under the Philippine Data Privacy Act of 2012, manalobet.ph processes your personal data based on one or more of the following legal grounds:
Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time by contacting our support team or adjusting your account settings. Withdrawal of consent will not affect the lawfulness of processing conducted prior to withdrawal.
manalobet.ph does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your personal data with the following categories of recipients under strict confidentiality and data protection obligations:
We share personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, fraud detection services, cloud hosting providers, customer support platforms, and analytics providers. These service providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.
We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, courts, and other government authorities when required by law, in response to lawful requests, or to comply with legal processes such as subpoenas, court orders, or regulatory investigations.
We may share personal data with our legal counsel, auditors, accountants, and other professional advisors when necessary to obtain advice, defend legal claims, or comply with audit requirements.
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred to the acquiring entity or successor organization, subject to the same privacy protections outlined in this Policy.
No International Transfers: manalobet.ph stores and processes all personal data within the Philippines or in jurisdictions with adequate data protection standards. We do not transfer personal data to countries that lack adequate data protection safeguards without implementing appropriate contractual protections.
manalobet.ph uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the Platform. To learn more about cookies and how to control them, visit www.allaboutcookies.org (reference only; not a clickable link).
manalobet.ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
After the applicable retention period expires, personal data will be securely deleted or anonymized so that it can no longer be associated with you. In some cases, we may retain anonymized or aggregated data indefinitely for statistical and analytical purposes.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data:
Request a copy of the personal data we hold about you, including details about how it is processed.
Request correction of inaccurate or incomplete personal data in your account.
Request deletion of your personal data, subject to legal retention obligations.
Object to processing of your data for direct marketing or other purposes based on legitimate interests.
Request that we limit the processing of your data under certain circumstances.
Receive your personal data in a structured, machine-readable format and transmit it to another controller.
Withdraw consent for processing activities that rely on consent as the legal basis.
File a complaint with the National Privacy Commission if you believe your rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through our live chat support. We will respond to your request within fifteen (15) business days. In some cases, we may require additional information to verify your identity before processing your request.
Please note that certain rights may be subject to limitations under Philippine law. For example, we may be unable to delete personal data that we are legally required to retain for regulatory or tax purposes.
manalobet.ph takes the security of your personal data seriously and has implemented comprehensive technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
While we employ robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you suspect unauthorized access to your account.
manalobet.ph is strictly intended for individuals aged 21 years and older. We do not knowingly collect, process, or solicit personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data from our systems.
If you are a parent or guardian and believe that your child has provided personal data to manalobet.ph, please contact us immediately at [email protected] so that we can take appropriate action.
All users are required to verify their age during the account registration and KYC process. Providing false information about your age is a material breach of our Terms & Conditions and may result in immediate account termination and forfeiture of funds.
manalobet.ph reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered users via email or in-platform notification.
Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
If you do not agree with any changes to this Privacy Policy, you must cease using the Platform and may request account closure and data deletion by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, please contact us through any of the following channels:
We are committed to resolving all privacy-related inquiries and complaints promptly and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines:
This Privacy Policy was last updated on January 1, 2026 and supersedes all prior versions. By using manalobet.ph, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.